Return and Refund

Thank you for shopping with Clover Greenlife. Please read our return and refund policy carefully before making a purchase.

1. Returns: a. We accept returns within 30 days of the purchase date. b. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Refunds: a. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. b. We will also notify you of the approval or rejection of your refund. c. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.

3. Exchanges: a. We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@clovergreenlife.com within 7 days of receiving the product.

4. Return Shipping: a. Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. b. We recommend using a trackable shipping service for returns to ensure the item is received.

5. Non-Returnable Items: a. Certain items are non-returnable, including: i. Perishable goods. ii. Gift cards. iii. Downloadable software or digital products. b. These items are clearly marked as non-returnable at the time of purchase.

6. Cancellations: a. You may cancel an order within 24 hours of placing it. Contact us at info@clovergreenlife.com to request a cancellation.

7. Damaged or Defective Items: a. If you receive a damaged or defective item, please contact us at support@clovergreenlife.com with photos of the damaged or defective product within 2 days of receiving it.

8. Refund Inquiries: a. For inquiries about refunds or returns, please contact us at info@clovergreenlife.com or +31 023 303 3503.

9. Governing Law: a. This Return and Refund Policy is governed by the laws of The Netherlands. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in The Netherlands.

Thank you for choosing Clover Greenlife. We appreciate your business, and we strive to provide the best possible service.

Clover Greenlife B.V.

Ondernemingsweg 200-204, 1422 DZ Uithoorn, The Netherlands

Phone: +31 (0) 23 303 3505

Email: info@clovergreenlife.com

Jan 1, 2024